Services limited due to Coronavirus
Please note: We are experiencing a high volume of calls at present. Please bear with us and we will answer your call as soon as we can. Thank you for your patience and apologies for any inconvenience caused.
We are continuing to run a limited service due to Coronavirus. Our clinics are not offering a walk-in and wait service currently.
For sexual health queries, please call 0300 7900 165. A member of staff will then advise you on how to access the service you require. This may be an online STI testing kit, a telephone appointment, or a booked clinic appointment*.
Appointments will be booked according to clinical need; this means you may not get an appointment on the same day that you call.
*If you are attending a booked appointment at our service you will be asked to wear a face mask from reception. These are provided by us when you enter the clinic.
Online STI testing kits
If you’re aged 16+ you can order a free STI testing kit online. Find out more about this on our Online Testing page. If you’re under 16, please call us on one of the numbers above for advice on our services.
Free condoms available to pick up
Although our clinics are closed (aside from telephone consultations) we do have free condom packs in the entrance of our Cobridge clinic (Doors open 8.30-4 Monday to Thursday & 8.30-2 on Friday)
Covid-19 – further information
Download Midlands Partnership NHS Foundation Trust’s COVID-19: Stay Safe & Stay Well leaflet.
Download an easy-read version of this leaflet: COVID-19 Stay Safe Stay Well Leaflet [Easy Read]
Strictly no walk-ins. Please call 0300 7900 165 to enquire about booking an appointment.
If you are attending a booked appointment at our service you will be asked to wear a face mask. These can be provided by us when you enter the clinic.
Useful information for service users