Latest Service Information

Please visit our latest service information page to see information on our clinics and services.

Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin


Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin


Our online booking system is now available. To manage your own appointments online, click below to register for a PHR account!

Book an Appointment

Latest Service Information

Mirena IUS Now Licenced For 8 Years

The Mirena IUS (a type of hormonal coil) is now licensed for 8 years for contraception purposes.

For patients who have a Mirena already, this means that it can remain in place, and be effective, for 8 years from the fitting date. We will from now be refitting Mirenas around the 8 year date.

If a Mirena has been fitted for control of bleeding, part of HRT, or treatment for any other gynaecological problem, this does NOT apply.

The new advice does NOT apply to other IUS brands or types.

Please note that we only fit/remove coils  for contraceptive purposes.

Please call your local team to book a consultation for more information.


Important service information

Accessing services – Appointments will be booked according to your initial clinical assessment; this means you may not get an appointment on the same day you call. A staff member will advise you on accessing the required service. This may be through our walk-in service, an online STI testing kit (ages 16+), a telephone or booked clinic appointment.

Booked appointments – Appointments can be booked online, or by calling 0808 178 0955 (Stoke-on-Trent, Staffordshire and Telford & Wrekin) or 0300 404 2996 (Shropshire). Please arrive 10 minutes BEFORE your appointment time. You may have to be re-booked if you have not arrived by your designated appointment time.

No children in clinic – Due to the nature of our services, it is not always appropriate for children to be present during your visit. If you bring children with you, we may not be able to see you for your appointment. If you are unable to attend the clinic without your children, please contact our team and see if this is something we are able to accommodate.

Phone lines – Please be aware that our phone lines are very busy and there may be a delay in answering your call. If your call is not urgent, you may have a shorter wait if you call in the afternoon, when our phone lines are quieter.

Abuse towards staff is not tolerated – Aggressive, violent and threatening behaviour towards NHS staff or other service users will not be tolerated. Individuals behaving violently towards staff or other service users will be reported to the police.

Male and female clinicians – We have male and female sexual health staff working in our clinic, who carry out intimate examinations and coil procedures. We cannot guarantee whether your clinician will be male or female on the day.


Services available without visiting a clinic

You may be able to get the service you need elsewhere:

STI testing – If you’re 16 or over with no symptoms, you can order an STI testing kit online.

Contraceptive pills – You can get oral contraception from your GP or some pharmacies.

Emergency contraception – You can get the emergency contraception pill (a.k.a “the morning after pill”) at some pharmacies.

Condoms – Register for a C-Card online (ages 16+) or see a list of places where you can register (ages 13+), by visiting our C-Card page

See a list of all of our clinics