Opening Times
Booked Appointment Clinics
Monday
8:00am – 12:00pm
Thursday
12:00pm – 4:00pm
Friday
8:00am – 4:00pm
Saturday (Alternate weeks)
8:00am – 4:00pm
Please call 0300 404 2996 to enquire about booking an appointment.
Walk-in Clinics
Wednesday
12:30pm – 3:00pm
4:00pm – 7:00pm
Important Service Information
Accessing our services – Appointments will be booked according to your initial clinical assessment; this means you may not get an appointment on the same day you call. A staff member will advise you on accessing the required service. This may be through our walk-in service, an online STI testing kit (ages 16+), a telephone or booked clinic appointment.
No children in clinic –Due to the nature of our services, it is not always appropriate for children to be present during your visit. If you bring children with you, we may not be able to see you for your appointment. If you are unable to attend the clinic without your children, please contact our team and see if this is something we are able to accommodate.
Booked appointments – Please arrive 10 minutes BEFORE your appointment time. You may have to be re-booked if you have not arrived by your designated appointment time.
Abuse towards staff will not be tolerated
Aggressive, violent and threatening behaviour towards NHS staff or other service users will not be tolerated. Individuals behaving violently towards staff or other service users will be reported to the police.
Sexual health services at pharmacies
Did you know that your local pharmacy may offer some sexual health services such as:
- Free condoms (see a list of C-Card pharmacies here)
- Contraceptive pills (see a list of pharmacies which provide this service)
- Emergency contraception (the ‘morning after pill’) (more information and local pharmacies)
- Testing for chlamydia and gonorrhoea
Find your local pharmacy by clicking here.*
*We strongly advise calling the pharmacy in advance before accessing sexual health services, to ensure it is a service they provide, they have the relevant stock and a pharmacist available.
Live in Wales?
Frisky Wales provide free STI testing kits, condoms by post and sexual health advice. Visit their website at at www.friskywales.org