Latest Service Information

Please visit our latest service information page to see information on Monkeypox precautions and our clinics

Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin

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Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin

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Where would you like to book an appointment?

South Staffordshire Telford & Wrekin

Bishton Court

Address

Bishton Court, Ironmasters Way, Telford, TF3 4JE (Please note: There is NO parking on site)

Telephone

0808 178 0955

Phone line open: Mondays and Tuesdays 8.30-16.00, Thursdays 9.30-16.00, Fridays 8.30-16.00

Clinic Access Issues

Due to the recently commenced works on the Station Quarter in Telford, there is reduced vehicle access to Bishton Court.  The route via Ironmasters Way will be closed for the next 14 weeks, and therefore the only vehicle access to Bishton Court is via Rampart Way.  Pedestrian access remains unaffected.

Monkeypox Notice

Due to Monkeypox precautions, we are asking everyone to call us for any sexual health bookings or enquiries on 0808 178 0955. Please DO NOT walk in to any of our clinics without an appointment.

Please DO NOT attend a clinic if you have:
– An unexplained rash on any part of your body
– Fever
– New lump/s in the groin, neck or armpits

Instead, stay at home and call 111.

Smallpox vaccines for Monkeypox – There is currently a national stock shortage of the vaccine, it is expected that the next vaccines will be arriving towards the end of September, availability will be updated on the website. If you are at high risk of Monkeypox and would like a vaccine please keep an eye on the website for information, and when it is available please ring your local sexual health clinic to book an appointment. If you want to discuss any other sexual health issues, please call your local sexual health clinic and we will arrange an appointment for you. Read the Smallpox Vaccine Patient Information Leaflet.

Important Service Information

We are receiving a high volume of calls and may not be able to answer your call today. Appointments will be booked according to your initial clinical assessment; this means you may not get an appointment on the same day that you call.

A member of staff will then advise you on how to access the service you require. This may be an online STI testing kit, a telephone appointment, or a booked clinic appointment (if you are attending a booked appointment at our service you will be asked to wear a face mask; these can be provided by us when you enter the clinic).

 

Online STI testing kits

If you’re aged 16+ you can order a free STI testing kit online. Find out more about this on our Online Testing page. If you’re under 16, please call us on one of the numbers above for advice on our services.

 

Covid-19 – further information

Download Midlands Partnership NHS Foundation Trust’s COVID-19: Stay Safe & Stay Well leaflet

Download an easy-read version of this leaflet: COVID-19 Stay Safe Stay Well Leaflet [Easy Read]

Take a tour of our Bishton Court Clinic 

Abuse towards staff will not be tolerated

Aggressive, violent and threatening behaviour towards NHS staff or other service users will not be tolerated. Individuals behaving violently towards staff or other service users will be reported to the police.

Opening Times

DayTimeClinic type
Monday08:00am-16:00pmAppointment only
Tuesday08:00am-20:00pmAppointment only
WednesdayCLOSEDCLOSED
Thursday12:00pm-16:00pmAppointment only
Friday08:00am-16:00pmAppointment only
Saturday (Alternative weeks)08:00am-16:00pmEvery other week appointment only

STRICTLY NO WALK-INS.
Please call 0808 178 0955 to enquire about booking an appointment. 

If you are attending a booked appointment at our service, you will be asked to wear a face mask. These will be provided by us when you enter the clinic. Where possible, please attend the clinic alone. (If you need support in the clinic, please inform the staff member at time of booking so arrangements can be made for you where possible.)

Order an STI testing kit online

We offer STI testing kits, via SH:24, which you can order online and take at home. See if you can order one by clicking the button below!

Visit SH:24

Useful information for service users

Click here for information on how we use your data

Click here to see our Service User and Carer Charter

BPAS- British Pregnancy Advisory Service: www.bpas.org

Telford STARS-  Support for alcohol or drug use: www.telfordstars.org

Telford and Wrekin Domestic Violence services: Domestic abuse – Telford & Wrekin Council

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