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Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin

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Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin

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Our online booking system is now available. To manage your own appointments online, click below to register for a PHR account!

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Hanley Health Centre

Address

Upper Huntbach Street, Hanley, Stoke-on-Trent, ST1 2BN

Telephone

0808 178 0955

Phone line open Monday, Tuesday, Wednesday, Friday 8.30am-4pm and Thursday 9.30am-4pm

Opening Times

Tuesday
8:30am-3:30pm
Appointment only clinic

Strictly no walk-ins. Please call 0808 178 0955 to enquire about booking an appointment. 

 

Important service information

Accessing services – Appointments will be booked according to your initial clinical assessment; this means you may not get an appointment on the same day you call. A staff member will advise you on accessing the required service. This may be through our walk-in service, an online STI testing kit (ages 16+), a telephone or booked clinic appointment.

Booked appointments – Appointments can be booked online, or by calling 0808 178 0955. Please arrive 10 minutes BEFORE your appointment time. You may have to be re-booked if you have not arrived by your designated appointment time.

No children in clinic – Due to the nature of our services, it is not always appropriate for children to be present during your visit. If you bring children with you, we may not be able to see you for your appointment. If you are unable to attend the clinic without your children, please contact our team and see if this is something we are able to accommodate.

Phone lines – Please be aware that our phone lines are very busy and there may be a delay in answering your call. If your call is not urgent, you may have a shorter wait if you call in the afternoon, when our phone lines are quieter.

 

Abuse towards staff will not be tolerated

Aggressive, violent and threatening behaviour towards NHS staff or other service users will not be tolerated. Individuals behaving violently towards staff or other service users will be reported to the police.

 

Sexual health services without a clinic visit

You may be able to get the service you need without visiting a clinic:

STI testing – If you’re 16 or over with no symptoms, you can order an STI testing kit online.

Contraceptive pills – You can get oral contraception from your GP, or from some pharmacies.

Emergency contraception – You can get the emergency contraception pill (a.k.a “the morning after pill”) from some pharmacies.

Condoms – Register for a C-Card online (ages 16+) or see a list of places where you can register (ages 13+), by visiting our C-Card page

 

Order an STI testing kit online

We offer STI testing kits, via SH:24, which you can order online and take at home. See if you can order one by clicking the button below!

Visit SH:24

Available to residents in:

  • Stoke-on-Trent