Easter Bank Holidays
Our clinics and phone lines will be closed on Friday 29th March (Good Friday) and Monday 1st April (Easter Monday). Visit our “Help Out Of Hours” page for who to contact when we’re closed.
Opening Times
Booked Appointment Clinics
Monday
8:00am – 12:00pm
Thursday
12:00pm – 4:00pm
Friday
8:00am – 4:00pm
Saturday (Alternate weeks)
8:00am – 4:00pm
Please call 0300 404 2996 to enquire about booking an appointment.
Walk-in Clinics
Wednesday
12:30pm – 3:00pm
4:00pm – 7:00pm
Important Service Information
Accessing our services – Appointments will be booked according to your initial clinical assessment; this means you may not get an appointment on the same day you call. A staff member will advise you on accessing the required service. This may be through our walk-in service, an online STI testing kit (ages 16+), a telephone or booked clinic appointment.
No children in clinic –Due to the nature of our services, it is not always appropriate for children to be present during your visit. If you bring children with you, we may not be able to see you for your appointment. If you are unable to attend the clinic without your children, please contact our team and see if this is something we are able to accommodate.
Booked appointments – Please arrive 10 minutes BEFORE your appointment time. You may have to be re-booked if you have not arrived by your designated appointment time.
Abuse towards staff will not be tolerated
Aggressive, violent and threatening behaviour towards NHS staff or other service users will not be tolerated. Individuals behaving violently towards staff or other service users will be reported to the police.
Picking up your oral contraception from a pharmacy?
They may offer free STI testing kits too, ask a member of your pharmacy team if this is a service they provide.
Live in Wales?
Frisky Wales provide free STI testing kits, condoms by post and sexual health advice. Visit their website at at www.friskywales.org