Latest Service Information

Please visit our latest service information page to see information on our clinics and services.

Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin

OpenClinic

Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin

Menu

Our online booking system is now available. To manage your own appointments online, click below to register for a PHR account!

Book an Appointment

Shelton Primary Care Centre

Address

Norfolk Street, Shelton, ST1 4PB

Telephone

0808 178 0955

Phone line open Monday, Tuesday, Wednesday, Friday 8.30am-4pm and Thursday 9.30am-4pm

Christmas and New Year Closures

Our sexual health clinics and phone lines will be closed on the bank holidays over Christmas and New Year (25th and 26th December, 1st January).

Clinics and phone lines will also close at 4pm on Christmas Eve and New Year’s Eve. 

We have information on the “Help Out Of Hours” page of our website about accessing sexual health services when we are closed.

Opening Times

Wednesday
8:30am-3:30pm
Appointment only clinic

Strictly no walk-ins. Please call 0808 178 0955 to enquire about booking an appointment. 

Important service information

Abuse towards staff will not be tolerated – Aggressive, violent and threatening behaviour towards NHS staff or other service users will not be tolerated. Individuals behaving violently towards staff or other service users will be reported to the police.

Accessing services – Appointments will be booked according to your initial clinical assessment; this means you may not get an appointment on the same day you call. A staff member will advise you on accessing the required service. This may be through our walk-in service, an online STI testing kit (ages 16+), a telephone or booked clinic appointment.

Booked appointments – Appointments can be booked online, or by calling 0808 178 0955.

Please arrive 10 minutes BEFORE your appointment time. You may have to be re-booked if you have not arrived by your designated appointment time.

Male and female clinicians – We have male and female sexual health staff working in our clinic, who carry out intimate examinations and coil procedures. We cannot guarantee whether your clinician will be male or female on the day.

Mpox vaccines – We do not have any mpox vaccines in our services and cannot offer vaccination against mpox. Mpox vaccination is currently being reviewed at a national level. We will continue to add any updates to our website.

No children in clinic – Due to the nature of our services, it is not always appropriate for children to be present during your visit. If you bring children with you, we may not be able to see you for your appointment. If you are unable to attend the clinic without your children, please contact our team and see if this is something we are able to accommodate.

Phone lines – Please be aware that our phone lines are very busy and there may be a delay in answering your call. If your call is not urgent, you may have a shorter wait if you call in the afternoon, when our phone lines are quieter.

Free Condoms

Register for a C-Card online (ages 16+) or see a list of places where you can register (ages 13+)

Visit our C-Card Page

Emergency Contraception

You can get the emergency contraception pill (a.k.a “the morning after pill”) from some pharmacies.

Emergency Contraception Information

Contraceptive Pills

You can get oral contraception from your GP, or from some pharmacies.

View Pharmacy List

Order a Testing Kit Online

We offer STI testing kits, via SH:24, which you can order online and take at home. See if you can order one by clicking the button below!

Visit SH:24

Available to residents in:

  • Stoke-on-Trent