Latest Service Information

Please visit our latest service information page to see information on our clinics and services.

Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin


Sexual Health services in Stoke-on-Trent, Staffordshire, Shropshire, Telford and Wrekin


Due to unforeseen circumstances, our online booking service is currently unavailable. Sorry for any inconvenience.

To book appointments, please call your chosen clinic

Stafford Clinic


Civic Centre, Riverside, Stafford, ST16 3AQ


0808 178 0955

Phone line open Monday, Tuesday, Wednesday, Friday 8.30am-4pm and Thursday 9.30am-4pm

Opening Times

DayTimeClinic type
Monday8:45am-11:30amWalk-in service*
Monday1:00pm-7:00pmAppointment only
Tuesday8:30am-7:00pmAppointment only
Tuesday3:30pm-6:30pmWalk-in service for under 18s only
Wednesday8:45am-11:30amWalk-in service*
Wednesday1:00pm-4:00pmAppointment only
Thursday8:30am-7:00pmAppointment only
Friday8:30am-4:00pmAppointment only
Saturday8:45am-12pmAppointment only

* Due to the limited capacity of our walk-in service, we will guarantee that you will be triaged by a clinician, and an appropriate appointment arranged for the same day or a future date.  Our walk-in services will prioritise:

  • Patients with STI symptoms
  • Young people (aged under 18)
  • Emergency contraception
  • Post-exposure prophylaxis for HIV (PEP)

Important Service Information

We are receiving a high volume of calls and may not be able to answer your call today. Appointments will be booked according to your initial clinical assessment; this means you may not get an appointment on the same day that you call.

A member of staff will advise you on how to access the service you require. This may be through our walk-in service, an online STI testing kit (ages 16+), a telephone appointment, or a booked clinic appointment.

Please arrive 10 minutes BEFORE your appointment time. If you have not arrived by your designated appointment time you may have to be re-booked.

Abuse towards staff will not be tolerated

Aggressive, violent and threatening behaviour towards NHS staff or other service users will not be tolerated. Individuals behaving violently towards staff or other service users will be reported to the police.

Order an STI testing kit online

We offer STI testing kits, via SH:24, which you can order online and take at home. See if you can order one by clicking the button below!

Visit SH:24

Open Access